A New Era, The Transformation of Work
COVID-19 has swept across the globe, leading people to practice social distancing in every possible field to prevent community infections. Appointments are cancelled, outings are reduced, and instead of going to work, people have started working from home. Remote work, once seen as a tale from another world, has suddenly penetrated our daily lives. Some companies have adopted 100% remote work, while others have recommended working remotely for 1-2 days per week. There have even been cases where companies hastily started remote work due to confirmed cases within the workplace. As of 2019, only 4% of South Korean companies were implementing remote work. However, by March 2020, the number of companies attempting remote work had increased to 63%, with 520 of them adopting remote work after COVID-19. Many companies plunged into remote work without sufficient preparation.
Surprisingly, people managed to work quite well from home. While it was thought that thorough preparation, such as setting up cloud, server, and video conferencing systems, would be needed for remote work, most tasks could be accomplished with just a laptop and an internet connection. Numerous remote work reports published after COVID-19 have shown that changing the workplace does not significantly reduce work efficiency. In fact, the elimination of commuting time reduced fatigue and allowed employees to achieve a better work-life balance, resulting in very high psychological satisfaction.
For a long time, the idea that one must go to an office to work was a deeply ingrained belief among people. Attendance was one of the most objective indicators for evaluating employees, and arriving at the office marked the start of work. For decades, through industrialization, the office was the only place to work. However, the COVID-19 pandemic completely shattered this age-old belief in just three months.
So, why do we need offices? Why do we pay expensive real estate costs to build offices and gather people in one place? If productivity doesn't decline when working from home, there's no need to create offices. With people now able to envision a 'world without offices', the existence of offices and office environments is being challenged for the first time.
In an office-less world, there are certainly possibilities, but there are still limitations. Therefore, a more realistic direction is for offices and remote work to form a mutually complementary relationship. Companies should find the optimal balance for their specific work environment and organizational culture, blending office and remote work operations.
In order to find this balance, companies need to consider various approaches and experiments to increase employee work efficiency and satisfaction while maintaining organizational culture and identity. Additionally, they must adapt to new work environments by responding flexibly to technological advancements and social changes.
In conclusion, considering the existence of offices and the potential for remote work, a new work environment that brings better growth and competitiveness to companies is possible. It is crucial for companies to proactively respond to these changes and prepare for the future. By finding a balance between offices and remote work, companies can increase productivity and employee satisfaction, ultimately achieving sustainable growth and success.
In summary, the future of work in the COVID era calls for a revaluation of the traditional office environment and embracing the potential of remote work. By striking the right balance between office-based work and remote work, companies can optimize productivity, increase employee satisfaction, and ensure sustainable growth and success. As we continue to navigate this ever-changing landscape, it is vital for businesses to remain adaptable, open to innovation, and focused on fostering a work culture that supports both collaboration and individual well-being.